Shipping: We make every effort to ship your order within 3-5 business days from the time of purchase. During periods of extraordinary demand, order shipping may exceed this timeframe. We commit to transparency around shipping times, and will notify you in advance of any known shipping delays.
Local Pickup: Orders placed by 11pm ET on Wednesdays are available for local pickup on Saturdays at 10am ET at Sequoyah Hills Park in Knoxville. Change the pre-selected "Standard Shipping" option to the local pickup option from the drop down menu in your cart. You will receive an email confirmation with specific pickup instructions for your Saturday morning pickup. Orders placed after 11pm on Wednesdays will not be ready for pickup until the following Saturday. Orders placed for local pickup which are not claimed on Saturday mornings are non-refundable.
